How Does Your Scent Stars Tier System Work?Updated 3 months ago
Starting from June 4th, we launched our brand new loyalty program - and that’s when your Scent Star Status officially began! From that date forward, everything you spend contributes to your tier status.
🛍️ Here's how it works:
Your tier is based on how much you spend over a 12-month period, starting from June 4th, 2024.
So if you spend $200 on June 4th and another $50 later in the year, your total would be $250 — and you’d move into the Fragrance Fans tier.
But once June 4th, 2025 rolls around, the $200 from June 2024 will fall off (since it's more than 12 months old), and only your recent $50 would count. That means you might move down a tier if no further spending is made to maintain it.
This rolling system keeps your status current and encourages ongoing rewards!
📨 We’ve got your back:
If you're ever at risk of dropping down a tier, we’ll send you a reminder email before it happens — so you have a chance to keep your perks!
🌟Here’s what you get at each level of our Rewards Program:
Sweet Starters – Earn points for rewards, enjoy exclusive discounts, and unwrap a birthday gift from us to you.
Fragrance Fans – Everything Sweet Starters get plus early access to our sales (hello, first dibs!).
Scent Superstars – All of the above plus VIP support and free shipping on every order.
Please see our terms and conditions at the link below.
- https://www.hideaway.online/pages/hideaway-rewards-terms-and-conditions